DHL Predicts 80% Growth in B2B sales by 2025
Is your business ready to take advantage of cheaper freight options?
B2B sales are set to skyrocket according to The Ultimate B2B E-commerce Guide: Tradition Is Out. Digital Is In.( a whitepaper from DHL Express). Although B2B sales and the large volume of parcels, satchels and boxes being sent was pretty significant s decade ago, this 80% growth expectation represents a phenomenal opportunity for businesses to capitalise even more – and start to realise how One World Courier can help reduce postage costs.
Anther golden nugget of information is the value of B2B e-commerce in the US is expected to reach USD 20.9 trillion by 2027. Given in 2019, the total was 12.2 trillion USD, we can see there’s just no stopping consumers using online services for of all their purchasing needs.
If you sell to business customers or are importing from your suppliers here in Australia or overseas you need to get your head around the trends so you can start to put strategies in place to allow your customers to buy more.
So what is driving the growth in B2B digital sales.
Technology Is driving innovation
Advances in technology helps businesses save money and time and money by simplifying the ordering and purchasing process. A few years ago back in 2019, global B2B sales B2B e-commerce sites achieved $12.2 trillion, up from only $5.8 trillion in 2013. New technology platforms are are driving the change. Rapid development in Freight Tech (One World Courier) has seen massive development to allow for custom pricing differentials, personalised products and instant transaction processing, no forgetting the likes of Shopify, which has revolutionised e-commerce.
The global pandemic sent B2B into overdrive.
With long lock downs and social distancing radically changing consumer shopping behaviours, online transactions grew to a whopping $4 billion in 2020. Although retail performance across sectors and pandemic-related overall decline in business sales, B2B sales were still up 10%. According to a report by McKinsey, more than 75% of shoppers and sellers say liked digital channels more than face-to-face interactions. This is an interesting observation, as we also hear reports of customers feeling annexed from their social networks and crave one-to-one company. Another fact is that 20% of B2B buyers surveyed said they’d return to in-person sales. Clearly, e-commerce is here to stay – and it’s time a lot of businesses who have their head in the sand, look to take the plunge and invest in e-commerce and implemented efficient methods to send parcels around the world.
Millennials make 73% of all professional B2B purchasing decisions.
The DHL Express Whitepaper explains that technology-savvy millennials are making their mark on B2B e-commerce development. Millennials apparently make 73% of all professional B2B purchasing decisions. Because of this they demand solid and reliable (easy-to-use) B2B solutions that match their experiences in the B2C world.
One World Courier technology – prompt, efficient and cost-effective freight services.
At One World Courier, we’ve been developing innovative software here in Australia, and are continually innovating to meet the demands of our customers. We’ve shipped 480,000 kilo’s of Australian freight and 2.1 million kilos of international freight last year. Carriers such as DHL Express delivered a total of 484 million combined B2C and B2B international shipments in 2020. To keep this business volume moving along, DHL are constantly growing their network by heavily investing in facilities, aircraft, and hiring new staff. And while digital B2B purchasing can make processes faster and easier, it only works if the customer’s experience results in a prompt, efficient and cost-effective delivery service.
