Customer Reviews


The best customer service and support.


"You have all been absolutely brilliant."

"I am so so grateful. I have felt so supported when I was in a really stressful situation. Thank you everyone."



"I highly recommend One World!"

"I have dealt with One World for several years and I want to say thank you to Paul and his team for always coming through for me! 10/10! I highly recommend One World!"



"Great to work with."

"These guys have been great to work with. Importing and exporting as been an easy experience - highly recommended"



"They're always expedient and helpful."

"The team at OWC have been consistently hands-on with their support with us and they are very thoughtful and understanding. They're always expedient and helpful. Would highly recommend."



"Excellent customer service."

"OWC have excellent customer service, they get back to you promptly and with accuracy. Very easy online system as well, great to have so many options in one place. Highly recommend OWC."



"They never let us down."

"Great working with a professional OWC team who you can rely on for interstate courier service. Efficient customer service team, they never let us down. OWC system is user-friendly it very easy to create jobs and receive support from the great team. They're always expedient and helpful. Would highly recommend."



"You can rely on OWC."

"Great working with a professional trucking courier company who you can rely on for interstate courier service. Your service will be greatly used with us. Thanks again."



"So on the ball, brilliant!"

"Efficient, professional and onto any issues before we are even aware. I've never worked with a freight company that is so on the ball, brilliant!."



"Excellent rates and flexibility."

"I have been a One Courier customer since 2017, just after their inception & when they were a tiny company based on the Sunshine Coast. The one thing that made me change to them as my Freight Forwarder was their exceptional customer service, excellent rates & flexibility."



"Always responsive and helpful."

We've been using One World Courier for about a year now and are very happy! Their website is so easy to use, for either a quote or to book a shipment.
The Customer Service is fantastic. They are always responsive and helpful.



"Professional and efficient service."

"Always had a very professional and efficient service from the team at One World Couriers, especially Mari , Lori and Jesse. Highly recommend!"



"A pleasure to work with."

Joy is such a pleasure to work with. Nothing is too hard and Joy "goes above and beyond to help out!"



"Prices quoted were very competitive."

"As a first time user I was very impressed with One World Couriers. Harley and Jesse were ready to help at anytime. They checked on what I was doing with my order and kept me updated on the tracking. Will definitely recommend. The prices quoted were very competitive. Well done."



"The best customer service out of any freight broker."

"The team at One World are fantastic, they are proactive and follow up on any issues or delays before you need to ask them to. They are excellent at getting responses from the freight companies, and get our customers answers! Cannot recommend them enough."



"Outstandingly helpful and thoughtful."

"I had a super positive experience with One World Courier. Especially, I am impressed with the fantastic service provided by Karen but also other team members. They are always outstandingly helpful and thoughtful, offer the most suitable options for different cases related orders. Highly recommend and will continue the cooperation with them."



"OWC is the right choice."

"If you're busy and require a comprehensive service that supports your business then ONE WORLD COURIER is the right choice. All my experiences have resulted in positive outcomes."



"We depend on One World Courier."

"Without a question, the best courier solution we've ever used. We depend on One World every day to handle all our retail and internal shipping requirements."

Brisbane Business


"Great company amazing service."

"Great company amazing service got my goods with out any problems.. Jesse at One world couriers does a great job and the best customer service."



"The best user-friendly system"

"One World Courier has one of the best user-friendly system and staff support. All are great but Karen and Jesse's an all-time favorite. They're the best go to support for anything. They give the answers you wanted, have always been satisfied. No matter what courier, if you don't have the best support team, will be worth nothing."



"The best customer service."

"The best customer service that I have ever experienced using a courier company. A big shout out to Mari who went above and beyond to make sure my parcel was successfully delivered."



"I will definitely be recommending One World."

"One World and specifically Cristina kept me informed daily of my delivery from the moment they were notified of the pickup, and also advised on the day that it was being delivered. I will definitely be recommending One World for people transport/packaging requirements."


"Your customer service is a 10/10"

"Hi Mari, I just wanted to get in touch and let you know that the parcel was successfully delivered. Without your help, it would not have been possible. I cannot thank you enough for your help. Your customer service is a 10/10."


"Customer service has been exceptional."

"I recently changed from a major courier as I was always on hold for at least 40 minutes just to be told the same things over and over. With OWC the customer service has been exceptional! They always answer the phone within a minute or two. The support team have been able to provide up to date details and if they aren't available, they will call me with an update as soon as it becomes available. I highly recommend you choose OWC for your freight needs!" Tanner


"The best customer service."

"Joy from customer support did a fantastic job today, sorting out a booking time for me. I have always found the support to be very prompt and very helpful."


*Overall our Google Rating is 4.6.