Customer Service Teams
Pickup Team
Responsible for making certain freight booked through our portal are picked up and are progressing through the delivery process. There may be times when pickup is delayed , therefore our team will intervene and reschedule for another time.
Bobbie-Lee
Customer Relations Executive
Jesse
Team Leader - Pickups
Cristina
Customer Support - Pickups
Joy
Customer Support - Pickups
Pickup successful.
Tracking initiated.
Portal updated.
Package on its way.
Monitoring begins.
Delivery Team
Responsible for making sure all freight bookings are delivered on-time. Their role is to provide the first point of contact with the carrier and customer and ensure deliveries are on-schedule.
Karen
Team Leader - Customer Support Delivery
Marigar
Customer Support - Delivery
Gerard
Customer Support - Delivery
Rhizalyn
Customer Support - Delivery
Delivery tracking.
ETA confirmation.
Customer notification.
Last mile.
Delivery successful.
Resolving your shipping issues quickly is our goal, so reach out when you need help, advice and assistance.